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- How do I reset the secure password or do a Factory Reset on ...
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07-22-2015 12:01 PM
My forer colleauge has put a password on here and I am unable to logon to the printer. I need to either get rid of the password or do a factory reset.
Solved! Go to Solution.
Accepted Solutions
11-16-2015 07:04 AM
Hi Pamungkas,
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope this is what you are looking for!
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
07-24-2015 06:21 AM
Hi @payransystems,
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Hope this helps!
“Please click the Thumbs up icon below to thank me for responding.”
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
11-16-2015 07:04 AM
Hi Pamungkas,
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope this is what you are looking for!
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
01-18-2016 06:27 AM
Hi @ythao2035
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope this is what you are looking for!
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
01-20-2016 06:07 AM
Hi romtelefon,
Welcome to the HP Forums!
I sent you a private message with the instructions for the factory reset. If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
Hope this is what you are looking for!
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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