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HP Recommended
cp1025nm color
Microsoft Windows 7 (64-bit)

how can i get claim code of my printer please need a help?

I have a CP1025nw color.

Followed all instructions and nothing works.

Here's what we will do:

  1. Make sure the printer is connected to your wireless network. Once done, we'll need the printer's IP Address.If you do not know the printer's IP Address then on your PC click on Start, Devices and Printers, and Add Printer. This window should show you the printer's IP Address.
  2. Type the printer's IP Address in the address bar of your web browser and press enter.
  3. Click on the Web Services tab.
  4. If you see an option to Remove Web Services then click on that. I DO NOT HAVE THIS OPTION.
    Click on Enable Web Services.

LaserJetcp1025nwcolor issue.PNG

 

 

 

 

LaserJetcp1025nwcolor issue2.PNG

 

and printer has internet, it prints direct from iphone over wifi.

 

This should force the printer print your claim code. If it does not then please let me know what happened while following my directions and I will be able to assist you further.

What now?

 

1 REPLY 1
HP Recommended

Try this article from HP:

https://support.hp.com/us-en/document/c03550536

 

To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.
  1. Send a test print job from any device on your network to make sure the printer is connected and can print.
    NOTE: 
    You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connection does not work.
  2. Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.
    To find your printer IP address:
    • From the touchscreen control panel: Touch the Wireless icon .
    • From the HP Smart app: Click Printer Settings, and then click Printer Information.
    • From the printed network report: Press the Information button to print an information page.
  3. From the printer website, find the Web Services menu, and then click Print Info Page or Print Information Sheet.
  4. Find the Printer Code or Printer Claim Code on the page that prints.
    If the information page only has the printer's email address, remove and then re-enable Web Services. A new information page prints with the Claim Code.
  5. Add your printer to HP Connected using the Printer Claim Code.
    If an Invalid Claim Code or other error message displays, remove and then re-enable Web Services before trying again.

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