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- HP Community
- Printers
- LaserJet Printing
- How to reset for low toner on CP1215

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01-19-2019 03:17 AM
I have low toner flashing buttons on my CP1215 laserjet printer. Is there a method to reset the printer so that I can continue printing, there is still toner in the cartridge? (reset is possible on other manufacturer printers).
01-20-2019 12:13 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
I recommend you follow the below steps to override the toner alert.
- Open Toolbox.
- Click All Programs, click HP, click your product, and then click HP Color LaserJet CP1210 Series Toolbox.
- Click the Device Settings folder, and then click the System Setup page.
- Next to Cartridge out override, select On to turn on the override feature.
- Select Off to turn off the override feature later, if desired.
Please refer to the below article for more information.
https://support.hp.com/in-en/document/c01443550
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
01-28-2019 02:19 PM
Thank you for your suggestion. I am running Windows 10 and I do not have a HP Toolbox neither can I find a manner to get this for W10. I did read somewhere that you can disable the low toner problem by turning off the printer and, whilst holding the green and red buttons, turn the printer on. Wait a while, then release the buttons, the printer should go to a Ready state.
The above worked for me.