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‎02-09-2017 06:26 AM

HP Recommended
Product: Hp Laserjet 1020 plus
Operating System: Mac OS X 10.11 El Capitan

Hello everyone. please help regarding the driver installation of Hp laserjet 1020 plus in Mac os x El capitan, whenever i used to connect it to my macbook it displays the printer name in the list but just below the printer it says that "The Software for this printer you are looking for is not available from apple software update" Please help regarding this issue.

2 REPLIES 2

‎02-09-2017 06:45 AM

HP Recommended

Hi @Ashish2099, how are you doing ?
Welcome to HP Forum !
🙂

 

Please, check the document below and realize step by step for resolution:

http://support.hp.com/us-en/document/c04510394

I hope that helps !
🙂

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If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.

Have a nice week !
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I´m a volunteer in the HP Forum !

‎07-08-2017 07:52 PM

HP Recommended

hey rolando

thanks for the instructions, however the issue is that to 1020 software driver is not listed in the dropdown menu options.

Screen Shot 2017-07-08 at 6.52.22 PM.png

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