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- HP Community
- Printers
- LaserJet Printing
- Hp laserjet pro mfp m281fdw

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02-20-2019 12:04 PM
My printer don't work automatically when I try to print a document I have to press ok button in the printer screen to finish my printing job
Please help in this problem
My printer is a network printer
Thanks
02-21-2019 12:17 PM
Welcome to HP Support Community,
Let's start off by updating the printer firmware. If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to install the latest firmware update on your printer from our HP support website. Click here to download and install the latest firmware. Once done, restart the computer.
For more details on how to update, please use this link: HP LaserJet - Update the firmware
Let's assign a static IP to the printer:
- Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.
- Type the IP address on your web browser to obtain the printer EWS page on your computer.
- Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
- Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
- Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
- Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)
Create TCP/IP Port:
1. Search Windows for devices, and then select "Devices and Printers" In the list of results.
2. Right-Click the name of your printer, and then select Printer Properties.
3. Click the Ports tab, click on "Add port" select "Standard TCP/IP Port" and click "New Port"
4. Click next on the Add Standard TCP/IP printer port wizard, enter the printer IP address and click next and then click on "OK".
5. Now under the "Ports" tab you will find the newport with the printer IP address, click "Apply" and "OK".
6. Restart the computer.
Let me know how it goes!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Jeet_Singh
I am an HP Employee