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HP Envy 5640

whenever i try to connect my computer to the wireless printer it asks me for a security key and i can't find it anywhere

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@Laurie_Wright-1

 

Welcome to the HP Support Community.

 

That should be the Wi-Fi password. If you're on a Windows Operating System, try this:

 

  1. On a Windows PC that’s connected to your Wi-Fi network, do one of the following, depending on which version of Windows is running on your PC:
    • On Windows 10, select the Start  button, then select Settings  > Network & Internet  > Status  > Network and Sharing Center.
    • On Windows 8.1 or 7, search for Network and, then select Network and Sharing Center from the list of results.
      To learn how to find out which version of Windows you have, see Which Windows operating system am I running?
  2. In Network and Sharing Center, next to Connections, select your Wi-Fi network name.
  3. In Wi-Fi Status, select Wireless Properties.
  4. In Wireless Network Properties, select the Security tab, then select the Show characters check box.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


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