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HP Recommended
HP Color LJ Pro MFP M281
Microsoft Windows 10 (64-bit)

I can't print from an application such as MS Word or Notepad, but I can print a sample page. Nothing appears in the printer queue when I attempt to print something from an application, and there is no error message...  I attempted to print the chat session and "let the app change my printing preferences" and received “your printer has experienced an unexpected configuration problem" message.

1 REPLY 1
HP Recommended

Hi,

Please install any available Windows Update and check, an update to resolve this issue was released just earlier today.

 

Click Start > Gear icon > Update and Security and then on Check for Updates, install ANY listed update and check.

 

Please let me know if that helps,

Shlomi



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