I cannot get the printer to print envelopes from tray 2

[gth850x]

I am having the same issue but to do not want to use the envelope print feature in Word.  I have 60+ custom designed envelopes to print and it's crazy I cannot manually tell the printer to pull from tray 2.  I cannot walk to another room for an hour and manually feed and select "ok" for each envelope.

I have changed the paper source to tray 2 in the print preference for this specific document and for the printer as a whole and it still wants to run all the envelopes through the manual feed.  Please help - this is a DEAL BREAKER for HP printers that think they are smarter than their users.

[ShlomiL]

Hi,

May you clarify your printer model?

Many (if not most) printers only support plain paper on tray 2 while any other paper types are supported on tray 1 only..

e.g. the HP Officejet Pro 8600 or the  8700 Series, as listed under Paper-handling specifications > Paper tray capacities..

Please load your paper into tray 2, your envelopes to tray 1 and change the paper settings.. for any further help knowing your printer model would be the first step..

Shlomi

[ScottyJay0827]

I am having the same problem. My printer is the HP laserjet pro-MFP M281 fdw. I know this printer allows envelopes to be printed from Tray 2 because it has an impression of the envelope with loading instructions at the bottom of the tray. I am trying to print multiple envelopes from a PDF file. I can hand-feed them into Tray-1 and it works.  The problem is that I have over 100 customers to send envelopes to and I don't have the time to feed them individually.

[east2100]

Never used HP M281 before but can you put envelopes into tray2 and fit them nicely?

If it does try to select heavy paper/card/rough paper....... to see it can print from tray2 or not.

[ScottyJay0827]

Thanks for your quick reply.  Yes, I can place them in tray 2 and adjust the side guards so that envelopes fit nicely.  I forgot to mention that the envelopes easily glide through the machine onto the output tray; they just don't have the addresses printed on them. The interesting thing is that I can run a test print using regular letter sized paper front tray-2 and the printing appears.

[thekuai]

i know this is late but i finally figured out the solution. When you insert envelopes in tray 2 and push the tray back in it will recognize that you have loaded #2 envelopes. For whatever reason this does not work. Instead change the size from #10 envelope to "Any Size" on the printer itself. This worked for me as I too had issues of the return address not printing.