02-10-2020 12:52 AM
I need help to reset my Administrator password for my printer (HP Laser Jet Pro MFP M225dw)
02-10-2020 01:20 AM - edited 02-10-2020 01:21 AM
To restore the product to the factory-default settings,
- On the product control panel, touch the Setup button.
- Open the Service menu.
- Select the Restore Defaults option, and then press or touch the OK button.
The product automatically restarts.
If you cannot restore the above, I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.
I remain at your disposal in case of need.
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