• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Color Laser Jet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

I am using software that is cloud based and when I ask it to scan it is looking for a TWAIN scanner, but the HP printer doesn't seem to have one.  

 

I looked up TWAIN drivers but only see a driver package for Enterprise printers.  There was nothing listed in the drivers for the M281.  Is there a TWAIN driver somewhere for this printer?

 

Thank you.

3 REPLIES 3
HP Recommended

Hi,

Twain drivers are providd as part of the full feature software for your printer:

http://ftp.hp.com/pub/softlib/software13/printers/LJ/M278-281/LJM278-M281_UWWL_4_1_Full_WebPack_44.1...

 

As a referebce see the Twain version section below:

https://support.hp.com/us-en/product/hp-color-laserjet-pro-m280-m281-multifunction-printer-series/14...

 

For any issues you may download and follow HP Print and Scan Doctor below by selecting Fix Scanning:

https://support.hp.com/us-en/topic/printscandoctor?jumpid=re_r11839_us/en/sitehometile/Printscandoct...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

The program still says it cannot find the TWAIN driver. 

 

Is there something else that I have to do to make it show up? 

 

Is there a way that I can verify that the driver is installed without having to go into the particular application program?

 

Should the TWAIN driver show up in the list of printers and scanners?

 

Thank you.

HP Recommended

Maybe I mis stated things -- The program is looking for a scanner HP LJ M278M281 TWAIN

 

The scan doctor does not check on TWAIN apparently.  It said that HP LJ M278M281 (NET) was working just fine.

 

So How do I define a scanner that will be recognized?  I can add a printer to windows, but not a scanner.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.