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HP Recommended

I have a supply memory error and prints come out smudged without words

1 REPLY 1
HP Recommended

A supply memory error typically indicates either a failed on invalid "chip" on the cartridge. Based on the stated print defect it is likely that the cartridge is defective or your fuser has failed, but the print defect is likely not directly connected to the supply memory error. Either install you r old cartridge to see if the printer works or obtain a replacement cartridge from the vendor you bought the cartridge from. Depending on the model of Laserjet, there have been issues with 3rd party cartidges not printing properly due to broken /defective drum drives.

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