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I have a m201dw and changed internet connectivity -new SSID - and can’t connect.

Microsoft Windows 10 (32-bit)

My SSID has changed, and I need to reset my printer to connect to the new SSID.  I found a thread on here that said to delete the printer and the run “C:/HP-Laser-Pro-M201-M202/setup.exe.  I deleted the printers, but found that I have no such file on any of my computers.  What do I need to do to get this setup with the new SSID.

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HP Recommended

I have a m201dw and changed internet connectivity -new SSID - and can’t connect.



Welcome to HP support community.


Restore the factory-set defaults

1. On the product control panel, press the OK button to open the menus.

2. Open the following menus: ● Service ● Restore Defaults The product automatically restarts.


You can connect the printer to Wireless network using a USB cable:- Click here


Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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