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- HP Community
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- LaserJet Printing
- I have shadows of print and images about 2" below real image...

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04-10-2018 02:44 PM
I just started getting faint shadow images, b/w and color, print and picture, about 2-2.5" below regular print. Printer doesn't get that much usage. It is across entire pg, not just edges. On color image shadow is b/w.
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Accepted Solutions
04-10-2018 10:52 PM
I would spend the money on the repair if i had spare cartridges .Hope this helps.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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04-10-2018 03:44 PM
I will try and assist.This sounds to me like the fuser unit is contaminated or defective.If the image that appears on the page is from a different document it might be toner burnt on to the roller.Inspect the rollers and clean if possible.Other wise replace the fuser unit should solve the problem.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
04-10-2018 03:56 PM
Thanks Copier Pro. I just printed a list of 23 sentences 10 times and they got progressively lighter, almost unreadable at the end. The 9th copy actually had a darker strip of printing about an inch wide about 2 " from the left margin, but that was the only copy that did that. So do I spend $180 and try to install a new fuser unit or is it better to buy a new printer. I just stocked up on cartridges and I hate to throw them away. I guess I could buy the same model if I can still find it, or find a model that uses the same carts. Your opinion please. Thanks!
04-10-2018 10:52 PM
I would spend the money on the repair if i had spare cartridges .Hope this helps.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################