• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎05-17-2019 09:38 AM

HP Recommended
Product: Laserjet 1200 Series

I just installed a C7115A HP Laserjet Print Cartridge and I get horizontal fuzzy lines about every 1.5 inches when I print documents. Any thing I can do to fix this? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2019 11:37 AM

HP Recommended

If the print defect started when you installed the new cartridge then your new cartridge may be a dud.  First thing to try would be returning the cartrdige from the supplier you purchased it from and ask for another.  See if the defect follows to a 2nd catridge or not.

 

If the problem persists then you can look up a defect ruler for the LaserJet 1200:

https://www.printertechs.com/printer-troubleshooting/repetitive-defects-rulers/133-repetitive-defect...

 

Review the ruler info and troubleshoot the appropriate area.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

View solution in original post

1 REPLY 1

‎05-17-2019 11:37 AM

HP Recommended

If the print defect started when you installed the new cartridge then your new cartridge may be a dud.  First thing to try would be returning the cartrdige from the supplier you purchased it from and ask for another.  See if the defect follows to a 2nd catridge or not.

 

If the problem persists then you can look up a defect ruler for the LaserJet 1200:

https://www.printertechs.com/printer-troubleshooting/repetitive-defects-rulers/133-repetitive-defect...

 

Review the ruler info and troubleshoot the appropriate area.

Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.