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- HP Community
- Printers
- LaserJet Printing
- I'm getting ink stains on all color print outs

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05-05-2020 10:10 AM
I only use HP cartridges. For many months now, every printer page includes a row of blue ink "stains" or uneven lines. If I force black and white printing only, it doesn't appear. See the pic. Anytime there is a color on the document, I get the blue lines. If the document was black only, no blue lines. ?
05-06-2020 11:45 AM
Update: I put a new Cyan cartridge in and problem solved!
Thanks for that suggestion - you were exactly right.
BTW - I get my cartiridges from Office Max and they said if I can find the receipt from the original purchase of the defective one, they'd refund or give me a credit. So, I'm digging for the receipt.
Peter