I need to do a hard reset on my office jet pro 7720

[bri12va]

Hello good morning, 

I am trying to delete an email address from my printer.  However, I don't have the pin number (i forgot and I didn't write it down.  I cant send the reminder, because it is to an email address that I no longer have access to (my previous employer and they have disabled my email). so....how do i reset the printer?  I looked in the manual and it didnt say anything.  I just want to forget that job and any reminders of it ever existed, so I know this seems small but it would make me feel better.

Thank you!

[Barachiel]

@bri12va

Welcome to HP Forums

We are going to provide you with some additional steps via PM that are specifically related to your product model.

Regards,

[Barachiel · Accepted solution]

@bri12va

Hurray!!! I'm delighted to hear that it's working!

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And select Accepted as solution to help others find the same solution as you have.

Take care now and do have a fabulous week ahead. 🙂