I need to factory reset my printer that has admin password set.

[cjsmith_watco]

Hello all.

I recently went to a site for my company that we purchased from another company and I was told that the passwords were removed from all of the printers on site. We then cut over the network to the new company but there was still one printer that did not have the password removed. The old company refuses to help now removing the password.

I can't get in to the factory reset option because there is an admin password set.

Is there another way I can reset this to factory defaults?

Thank you.

Chris.

[ShlomiL · Accepted solution]

Hi Chris,

Sent you a private message.

Click the top envelope icon to access private messaging.

Shlomi

[cjsmith_watco]

Thank you very much!