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‎12-16-2018 01:35 PM

HP Recommended
Product: HP OMEN
Operating System: Microsoft Windows 10 (64-bit)
I recently bought a HP OMEN computer with windows 10 installed.
my printer is a HP LaserJet P1505.
It won't print with the HP computer but it will print from my laptop that has been upgraded to windows 10 (from windows 7).
I tried the HP print and scan doctor but it did't work.
I tried the eprint jetAdvantage from HP but it just gives an ERROR window that says:
"Printer Validation failed".
I went through the "OPERATING SYSTEM DIAGNOSTICS" that said "no issues found" except for some upgrade stuff which it fixed but still didn't print.
I got the same "printer validation failed" notice.
Any help is greatly appreciated.
Peter
2 REPLIES 2

‎12-16-2018 01:43 PM

HP Recommended

Hi,

Could you please clarify your operating system language? is it an English OS or may any other language?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎12-16-2018 02:53 PM

HP Recommended

It is an English OS

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