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- HP Community
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- I want to receive fax on my PC

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04-22-2018 07:05 AM
Hello Dear Sir
Hope you feel great
I want to receive faxes on my PC and if it was necessary then I do print but I can not
also I want send fax by my PC , I can do it only if I scan the paper when software is open
For Example : I want to sell a bill to my customer and the bill placed on my Descktop , first I have to print it then fax it ,
because I can not find any option that let me choose files from pc
there are only three options
1: Add Cover Page
2 : Add scan
3 : Setting
also I did not find anything on setting that help me on this matter
also I did download and instaled updated version of
Color_LJPro_MFP_M177_full-solution_16259
and
HP Color LaserJet Pro MFP M177 Series Firmware Update 20160926
I am looking forward to your kindly support
Thanks & Best Regards
Nima Kabiri
Solved! Go to Solution.
Accepted Solutions
04-23-2018 10:53 AM
Hi @NimaKabiri,
The HP Color LaserJet Pro M177 pritner do not support fax to PC capabilities, faxes can only be printed and no digital archive capabilities are offered for your printer, meaning it cannot be archived as a file on your PC..
To send a fax from your PC you should send a document as a print job and then it may be sent from the PC.
From any application open your document and select Fax > Print.
Select the Fax - HP Laserjet Pro M177 printer and press print, a send dialog appears.
Type the phone number and click Add, then press the Send button and the fax will be sent directly from your printer..
When you open the HP Send Fax software as you describe you may press Add Scan to scan a physical page loaded on the device and fax it through your PC software, to include a file the original file need to be "printed" to the fax printer as described above.
Hope that clarifies any of your concerns,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
04-23-2018 10:53 AM
Hi @NimaKabiri,
The HP Color LaserJet Pro M177 pritner do not support fax to PC capabilities, faxes can only be printed and no digital archive capabilities are offered for your printer, meaning it cannot be archived as a file on your PC..
To send a fax from your PC you should send a document as a print job and then it may be sent from the PC.
From any application open your document and select Fax > Print.
Select the Fax - HP Laserjet Pro M177 printer and press print, a send dialog appears.
Type the phone number and click Add, then press the Send button and the fax will be sent directly from your printer..
When you open the HP Send Fax software as you describe you may press Add Scan to scan a physical page loaded on the device and fax it through your PC software, to include a file the original file need to be "printed" to the fax printer as described above.
Hope that clarifies any of your concerns,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂