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‎03-10-2020 02:09 AM

HP Recommended
Product: Laser Jet Pro 500 color MFP M570dn
Operating System: Microsoft Windows 10 (64-bit)

Hello everybody, wich IRIS OCR version do i need to install on my Printer?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2020 01:41 PM - edited ‎03-10-2020 01:43 PM

HP Recommended

https://support.hp.com/ca-en/drivers/selfservice/hp-laserjet-pro-500-color-mfp-m570/5210908

 

According to the download page linked above it is read iris 12, download link is there for the software.

 

 

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View solution in original post

4 REPLIES 4

‎03-10-2020 08:09 AM

HP Recommended

If the device supports hardware OCR then that OCR is embedded in the operating system of the printer and there is no installation required or upgrading other than firmware updates. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎03-10-2020 12:56 PM

HP Recommended

I`ve used the Printer Modell i wrote above already vor two years with windows 7. Now that I have a new laptop with windows 10, I connected the same printer but the Funktion IRIS OCR (all from HP), is not any more available. What do you suggest I have to do, to install it? Probably I have to have a new license as I believe, but wich one? Wich IRIS OCR version do I have to buy? Or there is an other way to use the software that already have used with my old computer until now?  Thank you for any help.

‎03-10-2020 01:41 PM - edited ‎03-10-2020 01:43 PM

HP Recommended

https://support.hp.com/ca-en/drivers/selfservice/hp-laserjet-pro-500-color-mfp-m570/5210908

 

According to the download page linked above it is read iris 12, download link is there for the software.

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎03-11-2020 12:39 AM

HP Recommended

Thank you so much, I'll try it right away   :))

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