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HP Recommended
HP Laserjet Pro M201dw
Microsoft Windows 7 (64-bit)

At the initial setup of the HP M201 printer the "Self-managed" option was selected.  How can we change this to "IT-Managed"?

3 REPLIES 3
HP Recommended

I have the same problem with HP Color LaserJet M452dn.

 

Seems to be a HP software bug ???

 

Self-managed vs IT-managed is asked only the first time you switch the power on. Even after you have cleared NVRAM to destroy all the settings,  the printer web management interface "Device Configuration" > "Default Settings:"  is still "Self-managed" and you cannot change it anywhere.

 

If you take password protection away from the printer web management interface, then you can go to the printers own local control panel and select "Setup Menu" > "Service" > "LaserJet Update" > "Manage Updates" > "Check Automatically" > and turn it off.  However,  "Default Settings: Self-managed" still stays. So, if you need to reset your printer settings some day, the printer firmware is unfortunately automatically back to "Check Automatically" > ON.

 

HP, please fix this bug.

 

 

 

 

 

 

HP Recommended

First of all I need to say it's silly being asked to decide between the two options at first power on without further explanation.

 

I found a description of how to change it for a M452dn though:

https://www.manualslib.com/manual/1169546/Hp-Color-Laserjet-Pro-M452.html?page=211

 

Just in case the link should be broken after a while, I copy the description here again:

 

Secondary service menu
Use the secondary service menu to print service-related reports and to run special tests. Customers do not
have access to this menu.
 
2-line control panels (M452nw/dn models)
 
1. From the printer control panel, press the OK button.
2. Press and hold the Left button.
3. Press the Cancel (X) button.
4. Press the OK button to reopen the Setup menu.
5. Scroll to the 2ndary Service menu, and then press the OK button.
 
Touchscreen control panel (M452dw and M477 models)
1. From the Home screen on the printer control panel, touch the Setup button.
2. Touch the space between the Home and Help (?) buttons.
3. Touch the Back button.
4. Touch the Setup button.
5. Scroll to and touch the 2ndary Service menu.
 
The following menu items appear in the secondary service menu:
 
Default Settings:
Self-managed
This item optimizes open security settings with a proactive configuration for a
self-managed environment.
IT-Managed
This item optimizes centralized administration of a group of printers with
enhanced security settings in an information technology (IT) administrator
managed environment.
 
Location:
A list of available locations displays
This item sets certain printer parameters that are dependent on the location,
such as the default paper size and the symbol set.
Scroll to the appropriate location and select Yes to set the location. The printer
automatically restarts after you change the location.
 
HP Recommended

There is apparently a super secret menu that is not shown anywhere online or in the literature.  Press the back button four times in a row.  It opens menu a support menu.  Arrow down to the reset menu and follow the prompts.  

 

There is also an enable and disable menu.  You can access that by pressing home, back, home, back to access this menu.

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