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- HP Community
- Printers
- LaserJet Printing
- Impression Counts on HP LaserJet 400 MFP M425

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12-18-2019 09:36 AM
When viewing the Device configuration via web browser, you can find the impressions section. See the information below. Total Impressions typically will indicate the total number of pages printed.
What does "Fax Impressions" indicate? Is this inbound printed pages(received faxes), or outbound scanned pages (send fax)?
- Total Impressions: 11859
- Total Equivalent Impressions (A4/Letter): 11857.9
- Duplex Sheets: 253
- Jam Events: 1
- Mispick Events: 14
- Economode Impressions: 0
- Photo Monochrome Impressions: 0
- USB Flash Drive Insertions: 0
- Images Scanned to USB Flash Drive: 0
- Copy Flatbed Images Scanned: 4952
- Copy ADF Images Scanned: 7940
- Copy Monochrome Impressions: 42680
- ADF Images Scanned to Host: 0
- Flatbed Images Scanned to Host: 0
- Images Scanned to E-mail: 984
- Images Scanned to Network Folder: 0
- Fax ADF Images Scanned: 13504
- Fax Flatbed Images Scanned: 311
- Fax Impressions: 30419
- Images Sent from PC: 0
- Images Received to PC: 0
- ADF Images Scanned: 22286
- Flatbed Images Scanned: 5265
- Scanner Jam Events: 248
12-18-2019 03:03 PM
Hi,
Fax Impressions indicates the number of received (incoming faxes)
Fax ADF Images Scanned and Fax Flatbed Images Scanned indicate the sent (outgoing) faxes number.
Shlomi
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12-18-2019 03:29 PM
If that is the case then every DCA (Data Collection Agent) is not reporting properly for the M425s.
The DCA we have reports total pages based on meter count, in this case, our DCA is reporting only 11859.
Not the Sum of Faxes Received 30419 plus Total Impressions 11853 = 42272.
The term Total impressions would imply total printed pages, would it not?
Still requesting clarification.
12-18-2019 04:41 PM
Do you actually print the faxes or do you use the digital fax feature to save faxes to folder or email? If saving to folder these pages would not count on print impressions but might show as fax impressions to track total received faxes. Likely need to engage an HP engineer to get the true answer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.