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HP Recommended
Color LaserJet MFP477

Hi. I need to put a new toner cartridge drawer into our MFP 477 DW. Is there instruction or video somewhere on how to do it?

Thank you.

3 REPLIES 3
HP Recommended

If you google "how to change a toner cartridge on an HP M477" you will find videos and user guides produced by HP as well as lots of 3rd party videos. The process is very straight forward. You open the door, pull the cartridge tray out and remove the toner you wish to replace. Unpack the new toner following any information provided, insert the new cartridge in the printer and slide the tray closed and then close the door. The printer will then perform a calibration to ensure the new cartridge aligns with the other cartridges.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

This does not reply to the question. I need to insert the new drawer not only the cartridges.

I am not sure how to slide the cartridge drawer into the right hand side.

 

HP Recommended

Bad me, sorry about that, reading too early in the morning. You can purchase service manuals from feedroller.com which will show the step by step. On the 477 there is a plastic tab on the back left side of the drawer you remove and then the tray will slide out if you angle slightly to remove the left side first. I don't have a picture handy at the moment, but will look around and repost if I do.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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