Install extra software

[daniellouwrens]

Hi

I have a HP OfficeJet 5740, it is installed and working well but none of the extra software, such as OCR or the graphics program is installed.

How do I install them, when  I try to use the CD it want to reinstall the printer.

Thanks

Daniel

[ShlomiL]

Hi Daniel,

Download and install below latest Full Feature Software and Accessories, this includes OCR capabilities as part of HP Scan too:

https://ftp.hp.com/pub/softlib/software13/printers/oj5740/OJ5740_Full_WebPack_40.13.1176.exe

For Photo Editing, please be aware that the HP Photo Creation Software is retired and no longer working:

https://support.hp.com/ph-en/document/c01994532

Shlomi

[daniellouwrens]

Hi

thanks for your help, I have installed the linked software however I still do not have OCR,

perhaps I am looking in the wrong place.

Thanks

Daniel

[ShlomiL · Accepted solution]

Hi Daniel,

Open the HP Officejet Pro 9010 software from your desktop and select Scan.

Click on Scan a Document or photo, and then select Save as Editable Text (OCR)

Click Scan and follow the steps on screen to scan to OCR, you may select RTF or TXT.

Please let me know if you were able to complete the scan successfully.

Shlomi

[daniellouwrens]

Hi

thanks for your help, I am now using the correct procedure and have found the desktop icon and tried to open the scan dialogue but got a message that "communication cannot be established" 

I followed the advice on the message and updated the IP address, it now works fine.

Thank you so much for you help and patience

regards

Daniel

[ShlomiL]

You are much welcome Daniel, great to see you were able to scan OCR successfully!

Keep safe,

Shlomi

[daniellouwrens]

Hi

 have a supplementary question,

Is it possible to use the software to do OCR

on a photo of Japanese writing?

Thanks

Daniel

[ShlomiL]

I believe that can be done.

When you select Save as Editable Text, click More > and select the Destination tab.

Click the File Type drop-done menu, then you will be able to change the OCT language within the bottom drop-down menu, select Japanese if available within the supported languages list.

Shlomi