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- HP Community
- Printers
- LaserJet Printing
- Is my HP 4P really dead?

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01-16-2018 01:59 PM
Despite trying three new toner cartridges, pages still print with smears and the green drum holds toner. Is there something else I can do to keep this great, easy, convenient printer? Thanks
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Accepted Solutions
01-22-2018 06:56 AM
Will wait for results
Just a electronics enthusiast trying to fix everything.
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01-17-2018 12:40 AM
Can you please explain more in detail?
Maybe you can provide a printout?
Just a electronics enthusiast trying to fix everything.
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01-17-2018 07:33 AM
01-18-2018 02:20 AM
That sounds more like a charging issue. Check all the contacts, on the foamy roller that preses against the fotocylinder.
Just a electronics enthusiast trying to fix everything.
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01-25-2018 02:05 PM
Thanks again for helping with my toner issue. Now the darn thing won't print. I just posted this (but thought to ask you as you've already been right on top of my previous issue:
I just added a printer but want to keep my old HP 4P (easy for envelopes and checks.)
However, when I try to print anything to the printer, nothing prints. I've tried to troubleshoot with the following steps:
- Removed and reloaded the driver
- Ensured the printer can print by printing test docs
- Proved the connecting wire is OK by trying it on another PC to the 4P
- As per suggestions, designated the 4P as the default printer
- Tried the USB connector on different plug in points on the PC.
- Matched all the port designations. etc. with the PC that did work
All-in-all, it just seems that no signal is leaving the PC to the printer.
Any suggestions would be greatly appreciated, thank you.
03-12-2018 03:34 AM
Sorry for the delayed answer.
Can you please tell me what windows version are you using?
Is the printer set as default?
Did you try to restart the print spooler service on your computer?
Does it print on other pc?
Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)