Is the hp laserjet 1020 compatible with windows 10

[Bradhartsoe]

I have deleted the printer & reloaded it several times , updated computer and still gives me error code " Printer couldn't  print Microsoft Word (name of document)"

[WAWood · Accepted solution]

Bradhartsoe

Hello;

Allow me to welcome you to the HP forums!

To answer your question -- YES, it is compatible with Win10 -- but you must use the HP software and drivers, not the one supplied by Microsoft.

Here is the drivers and software page for your printer: http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-1020-Printer-series/439423/model/3329726

You need to download and install the Full Feature Software and Drivers for the printer.

Remove any drivers and software that Microsoft installed for the printer.

Then, disconnect the printer and install the software.

Do not reconnect the printer until the installer prompts for it.

After the install is done, reboot.

You should then be able to use your printer in Win10.

Good Luck

[Bradhartsoe]

Thank you so very much, I have spent several hours trying to figure out and this solved it right away! Sorry I could not figure out the kudos.

[Aspasia1]

I cannot thank you enough for this solution!  I was tearing my hair out trying to get my 1020 to work, and this did the trick. It's a generous act for someone to take the time to help those of us who are technologically-challenged, and I am grateful.  Little things like this mean a lot. Now I can finish planning my courses for the upcoming semester without fretting about how to print my syllabi and other course materials at home!