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- HP Community
- Printers
- LaserJet Printing
- Issue with HP Proximity card reader

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04-05-2021 02:31 AM
How to solve this issue with proximity card reader? After connecting the card reader nd booting the printer, I'm still getting this message : "Attached USB device will not be used because it is not supported".
Printer model : HP ColorLaserjet M653
Proximity card reader reference : HP Universal USB Proximity card reader, P/N.X3D03A
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Accepted Solutions
04-05-2021 10:03 AM
What software have you installed on the printer to utilize the reader? The printer does not support the reader natively, you must have an HP Access Control Agent or other app installed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-05-2021 06:43 AM
04-05-2021 10:03 AM
What software have you installed on the printer to utilize the reader? The printer does not support the reader natively, you must have an HP Access Control Agent or other app installed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.