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‎05-28-2025 09:19 AM

HP Recommended
Product: HP LaserJet Enterprise M480
Operating System: Microsoft Windows 10 (64-bit)

Hello,
I am trying to set up scanning to a shared folder on my personal computer. My laptop and the printer are on the same network, and my computer can detect the printer. I don't have Active Directory or a domain controller. 
On the printer's Web interface, I went to Scan/Digital Send -> Email and Scan to Network Folder Quick Setup Wizards -> Scan to Network Folder Quick Set Wizard. After pressing add and adding a name and description, I tried to configure the destination folder as follows:
-UNC Folder Path: \\<Laptop's ip>or<Laptop's name>\Users\<user>

-Authentication Settings: Always use these credentials.

-Windows domain:  <Laptop's name>or<WORKGROUP>

-User Name:<user> or <Windows domain>\<user>

-Password: <user's password>

But the access verification fails every time.
Can someone please help me troubleshoot this problem?

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