01-18-2020 04:21 AM
I am having consistent issues now with duplex printing, it will print the page on one side and then issue a paper jam error even if there is no paper jam. On top of it we get stuck on printing the same page over and over again even when I try and delete the jobs. Everything is updated to the latest drivers etc. Errors happen irrespective of which computer we print from.
01-18-2020 07:53 AM
This behaviour would be caused by wrong paper size settings or a bad sensor in the paper path.