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HP Recommended

My HP Laser Pro M252dw is giving me a error that says:  Jam in Output Bin.  There is no jam, the printer is paper free, I have opened and closed each door, taken out the ink, unplugged it, reset it etc....yet the code will not go away, rendering the printer useless.  Any tips would be appreciated.

1 REPLY 1
HP Recommended

If you recently had a jam one of the flags may be stuck or damaged and you will need to check closely to make sure that any flags in the paper path move freely. 

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