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‎07-26-2024 12:40 AM

HP Recommended
Product: HP laserjet printer 2055dn

I did clear a recent paper jam (label paper) and the printer works fine.

 

However, If I try to use the "straight through path" option by opening the back door, I get an error message "jam in cartridge area-open door and clear jam.'

 

I cannot find a paper jam but simply by closing the back door and reseating the cartridge,  the error message clears, and I am able to print via the top output bin.

 

Any suggestions?

 

Thanks!

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