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‎12-11-2019 02:05 AM

HP Recommended
Product: HP Officejet Color MFP X585
Operating System: Microsoft Windows 10 (64-bit)

Hello, I recently updated printer to new HP Futuresmart 4.

 

Back in futuresmart 3 there is a job log option which shows when something was printed and what was printed but I can't find this option anywhere on new software?

 

Is there way to check this log?

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-11-2019 07:41 AM

HP Recommended

Go to the embedded web server of the printer and on the information tab select job log. Select a job and scroll down to details and it will show all the information about the job, see pictures below for details.

 

FutureSmart 4 Job LogFutureSmart 4 Job LogFutureSmart 4 Job Log DetailsFutureSmart 4 Job Log Details

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2

‎12-11-2019 07:41 AM

HP Recommended

Go to the embedded web server of the printer and on the information tab select job log. Select a job and scroll down to details and it will show all the information about the job, see pictures below for details.

 

FutureSmart 4 Job LogFutureSmart 4 Job LogFutureSmart 4 Job Log DetailsFutureSmart 4 Job Log Details

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎12-11-2019 08:53 AM

HP Recommended

Thanks! i forgot i was not logged in and only seen it after looking at your screenshot 🙂


List is rather short and only goes back to tomorrow? Is there a setting which I have to change to see more or that's all I can see?

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