Just recently found all my colour printing has pink marks on... - HP Support Community

417 · ‎04-18-2020

Just recently found all my colour printing has pink mark on the right edge of the paper.

1. Already used Colour Quality checking, print test page and Colour Calibrating, didn't solve the problem.

2. All colour toners are still the original HPs.

3. When printing on Black only, no such pink marks and the printing is perfectly fine.

4. See attached picture for the demo page - as the green arrows are pointing at the said pink marks.

Repairatrooper · ‎04-18-2020

Based on the spacing either something is stuck to the magenta drum or the magenta cartridge is defective. In most cases this will require replacement of the magenta cartridge although you could try to clean any foreign material you see on the drum off with a soft cloth.

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Just recently found all my colour printing has pink marks on the right edge of the paper

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