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HP Recommended
HP 4650 laser/inkjet printer

Printer was fine last night. This morning I got error msg "printer not authenticated". Auto re connect is on in WIFI...have tried shutting off and on, etc.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mame3388

 

Welcome to HP support community.

 

Restore Network Settings:

With the printer on and in a ready state, go to the printer control panel and touch Wireless or the Wireless icon. - Touch Settings, and then touch Restore Network Defaults or Restore Network Settings. - If prompted, touch Yes to confirm that you want to restore the default settings.

 

Connect the printer using Wireless Setup Wizard

1. From the printer control panel, touch ( Wireless ).

2. Touch ( Settings ).

3. Touch Wireless Setup Wizard.

4. Follow the display instructions to complete the setup.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Mame3388

 

Welcome to HP support community.

 

Restore Network Settings:

With the printer on and in a ready state, go to the printer control panel and touch Wireless or the Wireless icon. - Touch Settings, and then touch Restore Network Defaults or Restore Network Settings. - If prompted, touch Yes to confirm that you want to restore the default settings.

 

Connect the printer using Wireless Setup Wizard

1. From the printer control panel, touch ( Wireless ).

2. Touch ( Settings ).

3. Touch Wireless Setup Wizard.

4. Follow the display instructions to complete the setup.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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