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‎09-17-2017 12:07 AM

HP Recommended
Product: m1212nf mfp
Operating System: Microsoft Windows 8.1 (64-bit)

Nothing's changed in terms of hardware or software.

Printer stopped responding to network calls and its IP is now a 169.254.*.*

 

I managed to make it visible on the router's connected devices information screen, where it shows that 169.* IP instead of a 192.* as it should. The PC still can't see it.

 

Modem/Router: Cisco DPC3825 DOCSIS 3.0 Data Gateway

2 people had the same question
1 REPLY 1

‎09-17-2017 05:13 AM

HP Recommended

The 169 IP means you are not connected to the router.   I assume you are connected via Ethernet since this is not a wireless printer.

 

Reset the printer back to Factory/Network defaults.   Verify the LAN cable is connected and the lights on the router are correct.   More info is in your User Guide.

 

Try using a Static IP in the printer outside the DHCP address range in the router. 

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