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HP Recommended
Laserjet M4555
Microsoft Windows 7 (64-bit)

I installed a maint kits and installed the rollers in the ADF too, done this many times. this time when making a copy it gives a flase jam message but still makes the copy. When trying from glass it gives same error but doesn't copy

The deive had a lot of paper dust and dust bunnies so I wnet back and cleaned a 2nd time and even used canned air. It seems to be a sensor but which one? If you open and close ADF lid error goes away...

THX  :~)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No error code, just says jam in document feeder- if you open top cover and close it goes away-thinking it's a sensor

thx

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2 REPLIES 2
HP Recommended

can you post the error message you're getting?

HP Recommended

No error code, just says jam in document feeder- if you open top cover and close it goes away-thinking it's a sensor

thx

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