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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Re: Laser Printer - Paper always stucks
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08-27-2019 10:18 AM
Since a few days, the paper stucks after leaving the paper-tray. When I print one page: no problem. When I print more pages at once, the paper stucks at the second page. I tried with new paper, but no success. Any other suggestions?
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Accepted Solutions
08-27-2019 01:26 PM
I looked at the settings and in some cases I saw the same printer twice. After remove and reinstall, I could print some pages without problem. To follow up and see if the problem reoccurs.
08-27-2019 11:59 AM
Check the paper settings and ensure that it shows the correct paper loaded in the tray.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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