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HP Recommended
Color laser jet PRO mfp M281fdw

I get Error message 55.0602 and it wont resolve with reastart. Online it says I need to replace PCA for the motor control unit. What is that and how can that be done?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Gostalj,

Thank you for visiting HP Support Forum,

 

I have sent you a private message with the steps to perform a reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community

If still issue persist then  I recommend you contact support as it looks like a hardware issue.

 

Here is how you can get in touch with the tech support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .

View solution in original post

10 REPLIES 10
HP Recommended

Hi Gostalj,

Thank you for visiting HP Support Forum,

 

I have sent you a private message with the steps to perform a reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community

If still issue persist then  I recommend you contact support as it looks like a hardware issue.

 

Here is how you can get in touch with the tech support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .
HP Recommended

Hello,

I am having the same error with my laser printer. Would you mind sending me the steps to reset on the printer as well? Thank you in advance.

HP Recommended

Could you send the steps to reset as well.  My company is having the same problem.

HP Recommended

@roctraining

 

Welcome to HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Cheers,

Sandytechy20
I am an HP Employee

HP Recommended

No problem.

Model #: HP Laser Jet Pro, MFP M281fdw

edited

HP Recommended

@roctraining

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I have the same problem, could you send me the instructions to fix this as  well?  thanks!

HP Recommended

@pcroce

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer, which are particular for your printer model. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.


Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hi,

 

i have the same error code on my Laserjet Pro MFP M281fdw, much obliged if you could send me the reset instructions too.

 

Thanks in advance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.