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Gostalj
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Laser printer error code 55.0602

Color laser jet PRO mfp M281fdw

I get Error message 55.0602 and it wont resolve with reastart. Online it says I need to replace PCA for the motor control unit. What is that and how can that be done?

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Level 6 muj851
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Laser printer error code 55.0602

Hi Gostalj,

Thank you for visiting HP Support Forum,

 

I have sent you a private message with the steps to perform a reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community

If still issue persist then  I recommend you contact support as it looks like a hardware issue.

 

Here is how you can get in touch with the tech support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .
mchoe
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Laser printer error code 55.0602

Hello,

I am having the same error with my laser printer. Would you mind sending me the steps to reset on the printer as well? Thank you in advance.

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roctraining
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Laser printer error code 55.0602

Could you send the steps to reset as well.  My company is having the same problem.

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HP Support Agent
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Laser printer error code 55.0602

@roctraining

 

Welcome to HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Cheers,

Sandytechy20
I am an HP Employee

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roctraining
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Laser printer error code 55.0602

No problem.

Model #: HP Laser Jet Pro, MFP M281fdw

edited

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HP Support Agent
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Laser printer error code 55.0602

@roctraining

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation