03-25-2019 10:00 AM
I get Error message 55.0602 and it wont resolve with reastart. Online it says I need to replace PCA for the motor control unit. What is that and how can that be done?
Solved! Go to Solution.
03-26-2019 11:01 AM
Thank you for visiting HP Support Forum,
I have sent you a private message with the steps to perform a reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community
If still issue persist then I recommend you contact support as it looks like a hardware issue.
Here is how you can get in touch with the tech support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue .
11-19-2019 01:35 PM
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
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