LaserJet 100 color mfp M175nw stuck on init

[MarcoFH]

My printer is stuck on initializing.

When I turn on the printer, there is a count of 7 >> signs in the display.

Then it hangs....

Any suggestions? Hard reset?

[Gemini02]

Welcome @MarcoFH,

Thanks for engaging in the HP Forums! I see by your post that the printer is stuck initializing. I will certainly do my best to help you.

I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help with the initializing issue and the vertical lines in the scans and copies.

Even though the printer is in an error state you should still be able to update the printer's firmware. Here is the link if you haven't already: HP LaserJet Pro Series Firmware Update Utility.

Feel free to click on the "Accept as Solution" button and the "Thumbs Up" for my assistance. Please let me know the results and if there is anything else I can help you with. Thanks!

[MarcoFH]

Hi,

Thanx for the reply.

I tried to hard reset the printer by keeping it on and disconnect power for 60 seconds. Power is direct to wall outlet. When I reconnect power cord and turn printer on, no change.

When the printers is turned on, the display is showing >> signs.

It stops initializing and the display then shows:

Hewlett-Packard

>> >> >> >> >> >> >>

Then the printers hangs.

I also tried to update the firmware, but no succes. The printer in windows tries to connect to HP printer by TCP/IP. Because the printer is not started fully, there is no connection. So no firmware update. 

Then I tried to add a new printer in windows, using USB. But windows does not find the printer on usb, so I'm not able to add it succesfully.

Is there another way for a hard reset, for example a key combination during power on?

Is there also another way for updating the firmware? Printer has only usb, wifi and ethernet?

Thanks in advance.

[Gemini02]

Hi @MarcoFH,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope
to view it.

Thanks!

[MANU-CLEPT]

Hi

Im also experiencing the problem my mfp 175a of stucking on initialising, I have tried the restore to default option but nothing has changed

please help with that alternative way to restore to factory setting.

Thanks in Advance