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‎06-14-2019 03:31 PM

HP Recommended

Printer is ethernet cable connect; alternatively wireless.  Have tried both DHCP and set IP address, removed and replaced printer on both computers.   End result is the same.  Machine will scan from 2 different Windows PCs, one Win7 64 bit and the others Win10.  However, upon initiating of a print job from either, LCD on printers says printing document forever, and sometimes reboots.  When attempting to make a copy, the printer says "Memory is low.  Job cancelled".  Have also attempted HP ePrint from an Android phone with same result.  The problem started about the same time as ISP change, but I've got full connectivity via web interface to the printer.  Also ePrint initiates the print job.  I've done factory reset and upgraded software on printer.  This is NOT a Windows print driver problem given the failure to simply copy a single sheet on the printer itself.  Windows print queues are currently empty and printer powered off repeatedly via power cable.

2 REPLIES 2

‎06-14-2019 05:00 PM

HP Recommended

If you are using as a fax it might be a case that faxes are clogging memory. These units do not have that much storage. Find the clear saved faxes option from the control panel and run it. Then try printing again.

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‎06-14-2019 05:24 PM

HP Recommended

FAX never configured and never used.  Since original post. I can repeat that if simple 2 computer network, printer and switch are disconnected from Arris brand router/modem, Wave Cable and printer reboot, it copies and prints from a PC.  As soon as cable modem connection is restored, printer gives out of memory message on simple copy from LCD panel, and also fails to print from Windows.  Repeatable printer-Wave Cable issue.

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