Solved: LaserJet M607: 37X toner cartridge does not insert in tray - HP Support Community

alexbromo · ‎02-19-2018

Hi,

Some weeks ago we bought a lot of monochrome LaserJet M607 printers and when we received it we found a 37A (CF237A) toner cartridge in every printer.

We found from our supplier also the "37X" (CF237X) 25.000 pages cartridges, so be bought a lot of that but it does not enter into the tray, due extra eight.

The supplier claims that the "37X" is compatible with aour printers, so I would definitively know if that cartridge is compatible or not with LaserJet M607 printer.

Thanks

Alex.

SHThompson · ‎02-19-2018

Your supplier is confused, the 37X Cartridge works in the M608 and M609, but not in the M607.

Here's a link to a compatability chart you can send to your supplier:

https://support.hp.com/us-en/document/c05495779

If my post resolves your issue please click the accepted as solution button under it.

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View solution in original post

SHThompson · ‎02-19-2018

Your supplier is confused, the 37X Cartridge works in the M608 and M609, but not in the M607.

Here's a link to a compatability chart you can send to your supplier:

https://support.hp.com/us-en/document/c05495779

If my post resolves your issue please click the accepted as solution button under it.

To thank a Tech for a post click the thumbs up button under the post.

You can even click both buttons. . .

alexbromo · ‎02-19-2018

Thank you very much !

I'll reply to our supplier.

ALex.

LaserJet M607: 37X toner cartridge does not insert in tray

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