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‎07-05-2019 08:42 AM

HP Recommended
Product: LaserJet MFP M177fw
Operating System: Microsoft Windows 7 (64-bit)

Hello!

Menu "Apps" don't open. Internet connection is ok but I can see endless 'Connecting..." only...

What's the problem? How to solve it?

Thank's for your help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-05-2019 12:42 PM

HP Recommended

Hi,

Download and install the latest printer firmware using the below link:

https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Color-LaserJet-Pro-MFP-M177-series/530...

 

Once updating the printer try using Apps and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-05-2019 12:42 PM

HP Recommended

Hi,

Download and install the latest printer firmware using the below link:

https://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Color-LaserJet-Pro-MFP-M177-series/530...

 

Once updating the printer try using Apps and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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