LaserJet Pro 200 Color MFP M276nw locks up and forgets settings

[Pupster]

There was a similar post "LaserJet Pro 200 Color MFP M276nw locks up for no apparent reason," but it doesn't seem helpful to actually solving the problem as it couldn't be troubleshooted over the forum (only via phone). I tried to call HP, and because the unit is out of warranty, they just recommended I chuck it and buy a new one. However, I think the problem is easily fixable if I can find out what part to replace. I suspect it's a circuit board that just needs to be replaced. Any ideas of what the correct part that houses the "brains" of the unit is to order to replace the failed part? Last night, the unit forgot all my network shares (locations of network folders to scan to), and I had to reinput them again. I'm pretty sure it's just a circuit board or something that has to be replaced. The unit itself prints and scans fine otherwise.

http://www.partshere.com/hppartslist/hpparts.asp?part=CF145A

Is this the correct part?

https://www.ebay.com/p/1867332229?iid=223105198046&chn=ps&norover=1&mkevt=1&mkrid=711-117182-37290-0...

[ALS-77 · Accepted solution]

The part you want to replace is the Formatter. It contains the "Brains" of the printer. It is the basic controller for the data interface, memory, interface to the control panel, etc....

That is part # CF224-60001

Make sure your printer is not plugged into a surge protector, power strip or UPS, as they can cause strange issues like yours. 

[Pupster]

thanks!

[Pupster]

Yeah...it IS plugged into a power strip. I'll try that first....