• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎05-26-2019 07:07 PM

HP Recommended
Product: LaserJet Pro 300 color MFP M375dw

Greetings all:

 

After fixing a Fuser Error on this printer; someone has noticed that it is now depositing an insufficient amount of Yellow Toner on color prints. 

 

I have replaced the Yellow toner cartridge that claimed 70% with a new one that reports 100%.  Both cartridges deposit about the same amount of yellow. 

 

The printer has had cleaning pages run and has been allowed to calibrate on both cartridges; but still deposits an insufficient amount of Yellow Toner.

 

I have not been able to locate a Toner Density adjustment on this printer.

 

Any thoughts?

 

Thanks, and best regards,

 

 

Joe

 

Insufficient Amount of Yellow TonerInsufficient Amount of Yellow Toner

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-26-2019 09:41 PM

HP Recommended

Did you have the high voltage power supply removed to replace the Fuser? You may have a bad contact on the yellow cartridge.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-26-2019 09:41 PM

HP Recommended

Did you have the high voltage power supply removed to replace the Fuser? You may have a bad contact on the yellow cartridge.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎05-27-2019 12:21 PM

HP Recommended

That or the board must have been it.  I switched the old board back in (getting good as pulling the covers off; but hope this is the last time!); and it fired right up.

 

Many thanks,

 

 

Joe

 

Much bettter!Much bettter!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.