LaserJet Pro MFP M277dw Password Reset

[JonFin72]

I have a LaserJet Pro MFP M277dw printer and no longer know the password. It now complains that it's certificate has expired such that I cannot use it any more via the network. I want to reset it / generate a new certificate but cannot access the Setup menu where I do that - so frustrating! Does anybody know how to reset it to factory settings / remove the password ?

[Rita_R2]

Hi, @JonFin72, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here is the link which will help to resolve the issue: 

Restore Factory Defaults | HP LaserJet Pro Printers | HP Support

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support