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- HP Community
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- LaserJet Printing
- LaserJet Pro P1102w 20180302 Firmware won't Install

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07-02-2018 01:24 PM
Hi Raj1788,
performed all the mentioned steps (again),
result firmware still 20130703,
any news on the escalation of @The_Fossette?
07-02-2018 01:53 PM
07-02-2018 06:52 PM
I understand that the issue still persists.
I'll work on this issue and get back to you in next two to three working days.
Thank you very much,
Have a great day till then,
Cheers:)
Raj1788
I am an HP Employee
07-03-2018 01:31 PM
Appreciate your time and passions,
I did a deep double check on firmware not updating to the latest version.
There is two similar printer.
1. HP LaserJet Professional P1102w
2. HP LaserJet Professional P 1102w
HP LaserJet Professional P1102w (CE657A) which does not have EPrint and Wifi direct
The latest firmware update on HP LaserJet Professional P1102w printer is 20130703
HP LaserJet Professional P 1102w (CE658A) which does not have EPrint and Wifi direct
The latest firmware update on HP LaserJet Professional P 1102w printer is 20180301
Please double check the product number of your printer, if you have an HP LaserJet Professional P 1102w (CE658A) please go ahead and update the firmware.
Keep me posted if this helps you.
Have a great day!
Raj1788
I am an HP Employee
07-04-2018 12:07 AM
Hi Raj1788,
thanks for your deep double check,
I have the CE657A which has eprint like @riochim already mentioned.
Your post, however, explaines why I'm not able to install the 2018 firmware for my printer.
That is not mentioned in this link from HP https://support.hp.com/sk-en/document/c04720842 (search for CE657A),
so maybe can you tell me when the firmware for the CE657A is downloadable and ready to install?
Thanks again,
greetings Hennie
07-04-2018 05:12 PM
Thanks for the reply,
I see that you have a CE657A which is HP LaserJet Professional P1102s which is not a wireless capable printer, only HP LaserJet Professional P1102w is wireless capable
Regarding the firmware update, I cannot make any speculations when the next firmware update will be released for any model.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
07-05-2018 12:16 AM
Hi Raj,
thanks again,
I have th p1102w CE657A, and i'm using it wireless and with e-print, but don't bother that discussion anyway.
I dont understand that Hp publices vulnarabilities ( https://support.hp.com/sk-en/document/c04720842(search for CE657A), and says theres new firmware for the CE657A, and you say you cant tell...