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- HP Community
- Printers
- LaserJet Printing
- Laserjet 1022 paper jams, prints first page ok but then feed...

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01-30-2014 04:35 AM
I have a problem that has been reported previously, my laserjet 1022 makes clucking noises when printing the first page then feeds an extra page about 2/3 the way through the printer. Then I have to take out the cartridge before I can remove the jammed page. This is exactly the same as reported by another forum guest. JohnB had suggested two possible solutions which I have tried with no success. Can someone tell me if it is a terminal problem on my printer, it is a shame as I have just bought a new cartridge which I tried but that was not the problem so I replaced the old cartridge. If I have to buy a new HP laserjet can I get one which takes this cartridge?
03-20-2015 04:39 PM
the clucking noise is the sound of picking a sheet of paper. the problem is that it clucks too many times because the spring on the feed solenoid has become weak, and the pick roller keeps feeding paper even though the printer doesn't need it. The jam happens because the printer frequently doesn't know what to do with the extra paper, since it didn't ask for it. you need the service manual, or the you tube video that shows how to take off the right side panel (only one screw and a bit of tugging in the right place, hence the video is helpful). the solenoid is in the bottom rear on the right side, has a 2 wire cable going to it from the controller PC board, and is easily removed with one black screw. carefully shorten the spring one or two turns of the coil(in my case the adjustment bar that anchored the spring was already in the max tension position so I couldn't just bend the bar, maybe you can on yours) and reattach it. You can watch the mechanism before and after, if you like, it is educational. before you fix it, with the side cover off, press and release the online button (no computer needed, and this is a good way to insure the printer only asks for one sheet) and you can see the solenoid pick, and then you can see the white gear go around more than once. It should not. One revolution of the pickup shaft should be enough, with an adequately sticky and clean pickup roller (see elsewhere for how to clean this or replace it, it's easy to clean and cheap to replace). If the printer needs to push the paper farther to get printing started, it will activate the shaft again. the point is that the solenoid is only energized for a quarter of a second but the weak spring doeesn't return the solenoid lever to the stop position with enough force to catch the white cam surface the next time around. Anyway, tighten the spring, and now you should see the pickup shaft turn exactly once per button press. little victories.
11-06-2018 02:20 AM
Thank you very much. It worked for me too! In my case, I didn't adjust the spring. I just cleaned up the contacts when selenoid is on that had a sticky something like a gum. I think they put something to reduce the noise when selenoid is on. You may clean this part width WD40 or something like this before adjusting the spring.
11-15-2019 10:48 AM
I would also like to thank Mr. Tgafford for this post! I was able to fix a HP 1022 printer by tightening the spring. The work was a bit delicate, and I had to use a pair of tweezers to wind-up the spring before re-attaching it to the one side. Thanks again 🙂