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- HP Community
- Printers
- LaserJet Printing
- Re: Laserjet CP1525nw Reinstall issue

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05-18-2016 04:10 PM - edited 05-18-2016 04:24 PM
iam_troy,
Thanks for checking back...therein lies the issue that I was having yesterday when I couldn't get it to print color. It doesn't have a grayscale option to check anymore. Where it would read "color/b/w", etc. it says "Color: NO" So there is no color tab on the other screen. Also, if you can see from the screenshot below, it named it something else on the one screen in devices. And all of the toner cartridges are full/brand new EXCEPT for the black cartridge which is about at 1/4 .
05-18-2016 04:37 PM
The images aren't viewable since they're unmoderated.
Did you try installing the latest UPD driver?
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05-18-2016 04:52 PM
Can you try the steps listed here?
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03275934
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