Laserjet M252dw duplex printing stopped after reinstalling d... - HP Support Community

KeesvO · ‎02-01-2021

Already an old subject on the forum, but nowhere a simple solution

Can HP arrange this ?

Repairatrooper · ‎02-01-2021

Most common issue is that the driver does not detect that printer is duplex capable. The easy fix is this and will solve most cases of this problem.

On your PC, go to control panel>devices and printers and right click on the icon for your printer and select "printer properties" from the dropdown menu. Click on the device settings tab and scroll down to installed options and find the duplex option and if it is set to not installed, change it to installed.

Or you can try HP Print and Scan Doctor. https://support.hp.com/ca-en/help/printscandoctor

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

holly-writer · ‎02-10-2021

Thank you.

It seems ridiculous that this setting would just be "lost" when the printer was installed on a new network, but your solution worked - and saved what's left of my hair. Much appreciated.

KeesvO · ‎02-15-2021

Problem disappeared after accessing the printer from another computer, remains mystery

Laserjet M252dw duplex printing stopped after reinstalling driver

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